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November 6, 2010 Otto Von Snauser

Otto Von Snauser

"I woke up this morning to half of my power out. Some lights and things worked but others did not, I have never seen or heard of this happening before. I checked all of the breakers, I switched a couple around, couldn’t figure it out. So I searched for an electrician locally, of course, this was 8 am on Saturday. I decided to give Gordon Forest a call because he was close and had two good reviews already. Well after a short chat he told me that is was most likely the power coming in from the street and to call Dominion Power, have them check it then if there was still a problem to call him back and he would send someone out. He called back a few minutes later to check and see how I was doing (WOW) I told him I was having trouble finding the phone number for the power company, he knew it from memory. I called them, put in a trouble ticket, within two hours they came out determined there was something wrong with the line coming to my house, they had it fixed temporarily and will return on Monday for a permanent repair. Most other electricians would have come out looked around, charged me, and then told me to call the power company. Thanks, Gordon, I will be dealing with you again."

May 27, 2010 John

John

"We woke up this morning, and our whole den was dead. I tried resetting all the circuit breakers but got nothing. So, I called Gordon Forest, based on the previous review, at about 7:30 AM. He answered, listened to my explanation, explained his busy schedule, but said that he thought he could squeeze us in. He and his crew arrived early this afternoon, and within about 30 minutes he had not only correctly diagnosed the problem but fixed it. He was personable, professional, and thoughtful, and so were his 2 journeymen. What a relief it is to find a professional of this quality. I plan to use his services from now on and am grateful that we found him."

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