November 6, 2010 Otto Von Snauser
Otto Von Snauser"I woke up this morning to half of my power out. Some lights and things worked but others did not, I have never seen or heard of this happening before. I checked all of the breakers, I switched a couple around, couldn’t figure it out. So I searched for an electrician locally, of course, this was 8 am on Saturday. I decided to give Gordon Forest a call because he was close and had two good reviews already. Well after a short chat he told me that is was most likely the power coming in from the street and to call Dominion Power, have them check it then if there was still a problem to call him back and he would send someone out. He called back a few minutes later to check and see how I was doing (WOW) I told him I was having trouble finding the phone number for the power company, he knew it from memory. I called them, put in a trouble ticket, within two hours they came out determined there was something wrong with the line coming to my house, they had it fixed temporarily and will return on Monday for a permanent repair. Most other electricians would have come out looked around, charged me, and then told me to call the power company. Thanks, Gordon, I will be dealing with you again."
May 27, 2010 John